Return Policy

Last Updated: 12/12/2024

At PrintPix™, customer satisfaction is our priority! If you're not happy with your purchase, we’re here to help.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Products must be unused, in original packaging, and in resellable condition.
• We do not accept returns on sale items or gift cards.

2. Refunds & Exchanges

• Once your return is received and inspected, we will notify you about your refund status.
• Approved refunds will be processed to your original payment method within 5 business days.
• If you received a damaged or defective item, contact us immediately for a replacement.

3. Return Shipping

• Customers are responsible for return shipping costs, except for defective or incorrect items.
• We recommend using a trackable shipping service to ensure your return is received.

4. How to Start a Return

1️⃣ Email theprintpixshop@gmail.com with your order number and reason for return.
2️⃣ Our team will provide return instructions.
3️⃣ Ship the item back and provide the tracking number (if applicable).
4️⃣ Once received, we will process your refund or exchange.

📩 Need Help?
If you have any questions about returns, feel free to contact us at theprintpixshop@gmail.com.